Return Policy

Welcome to Uvation LLC, your trusted provider of top-tier technology solutions, including firewalls, servers, laptops, workstations, and RAMs. Our commitment to delivering excellence and satisfaction is unwavering, and we stand behind the quality of our products and services. Please review our return policy, designed in accordance with U.S. laws and regulations, to ensure a transparent and straightforward return process for our customers. 
 
Return Window: 
Uvation LLC is pleased to offer a 30-day return window for most products, allowing returns under the condition that items are in their original, unused, and undamaged state. This policy underscores our confidence in the quality and reliability of our offerings and aims to ensure customer satisfaction. 
 
Conditions for Return: 
Product Condition: Eligibility for return requires that items be in the same condition as received: unused and in their original packaging. Items that have been used, altered, or damaged are not acceptable for return. 
Proof of Purchase: A receipt or proof of purchase is necessary for all returns. 
Restricted Return Policies on High-End Products: 
High-end products, such as servers, have specific return policies reflecting their value and utility. These may include partial refunds or restocking fees. We ensure that the details of these policies are clearly communicated at the time of purchase for full transparency and understanding. 
How to Initiate a Return: 
Contact Our Team: To begin the return process, please reach out to Uvation LLC within the 30-day return period: 
        Email: store@uvation.com 
        Phone: +1 833-631-7912 
 
Return Approval:  
Our customer service team will assist you, providing guidance based on your specific situation. 
Shipping Back the Product: Returns are to be sent to: 
        Uvation LLC 
        10845 Griffith Peak Dr. Suite 200, Las Vegas, NV, 89135 
 
Free Return Logistics: 
Uvation LLC offers free return shipping for all items eligible under our return policy. Once your return is approved, we will provide a prepaid shipping label or arrange for pickup, depending on your location and the item's size. 
 
Refund Process: 
After we receive and inspect the returned item, we will notify you of the refund's approval status. Approved refunds will be processed, and a credit will automatically be issued to your original payment method. 
 
Exclusions: 
Certain items, including custom-configured products or software, may not be eligible for return. These exclusions will be noted at the time of purchase. 
 
Legal Compliance: 
Our practices adhere to all relevant U.S. laws and consumer protection regulations, ensuring fairness and transparency in all transactions. 
 
Contact Information: 
For any questions or further assistance regarding our return policy, please contact us: 
 
    Email: store@uvation.com 
    Phone: +1 833-631-7912 
 
We value your business and are committed to your satisfaction with every purchase from Uvation LLC.  
Thank you for choosing us for your technology needs.